If you have any trouble you can send an e-mail to firstname.lastname@example.org
Art of wearing is not responsible for the shipping but will support you in the process to recover it or even send you another one for free if it gets lost.
For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date.
We may ask for your help before doing that, like confirming the shipping address was correct. It would also be good to double check you got in touch with their local post office to try locating the lost order.
Keep in mind that if tracking information states an order was delivered you haven't received it, we won't take responsibility and reship that order.